If damaged, what I should do

If there are varying degrees of cracking or damage to the doll's outer layer, please cease use immediately and proceed with effective repairs as soon as possible.

If there are varying degrees of cracking or damage to the doll's outer layer, please cease use immediately and proceed with effective repairs as soon as possible. For larger or severe damage, please refrain from direct repairs. Instead, record a video and contact our customer service. We will provide a targeted solution based on your doll's specific condition or arrange for it to be returned to our store for repair.